FAQ

Q: When will my order ship?

A: Orders are processed within 1–2 business days. Once shipped, you’ll receive a tracking number straight to your email.

Q: How long does shipping take?

A: U.S. orders typically arrive in 3–7 business days depending on your location.

Q: Are the products safe for sensitive skin?

A: Yes. Our formulas are designed to be gentle, fragrance-free (where stated), and non-irritating, making them great for sensitive skin.

Q: Can I return my order?

A: Absolutely. If you’re not satisfied, contact us within 30 days for a replacement or refund.

Q: Do your products work for all skin types?

A: Yes — Arical Skin is formulated to perform on all skin types, especially men dealing with dryness, dullness, or uneven texture.

Q: Are your products cruelty-free?

A: Yes. Arical Skin is 100% cruelty-free.

Q: Where are you located?

A: We operate out of the U.S., and ship nationwide.